F.A.Q.s
Q: What is a merchant account and do I need one?
A: Yes, you need a merchant account. A merchant account is a bank account that enables businesses to accept credit/debit card payments. Billing Revolution ties seamlessly into your merchant account. Billing Revolution has great rates - click here if you need a merchant account.
Q: What is a processing gateway? Do I need one?
A: Yes, you’ll need a processing gateway. A gateway is an intermediary in the authorization and settlement of electronic credit/debit card transactions. Billing Revolution works with leading gateway providers - click here if you need a gateway.
Q: How much does the service cost?
A: Billing Revolution charges a monthly fee of $29.95 and a per transaction fee of $0.50.
Q: I have heard a lot about your “single click” solution. What makes it so unique?
A: All other mobile commerce providers require a web-based sign-up before a user can conduct a mobile transactions - in our opinion this is
unacceptable. These other commerce providers do not have the ability to uniquely identify mobile users or establish a secure connection with their
device. Billing Revolution uses proprietary technology to securely link a consumers information to their mobile phone on the first transaction. All
future transactions are “single click” whereby a customer can click a buy button, across any Billing Revolution merchant, and they’re done.
Q: How secure is your billing solution?
A: Billing Revolution offers the only PCI compliant, secure “single click” check out solution in the mobile industry. PCI compliance is the credit
card industry data security standard.
Q: I have hundreds of products to sell. How difficult will set up be?
A: Billing Revolution offers dynamic bulk uploading of multiple SKUs and allows for dynamic purchase page creation on the fly. In other words, it’s
not difficult at all.
Q: Can I sell products on a web site?
A: Yes, Billing Revolution is the only platform that supports web and mobile transactions - all wrapped in one.
Q: What customer service and CRM tools do you provide merchants?
A: Billing Revolution provides merchants with an online tool that enables refunds, cancellation requests, renewals, updating of credit card
information etc. Every customer receives a mobile receipt which includes all product and customer care contact information.
Q: Does my carrier support Billing Revolution?
A: Billing Revolution works across all handsets and carriers worldwide.
Q: Which currencies do you support?
A: Billing Revolution accepts payments in over 150 currencies worldwide.
Q: I already have a MID and gateway account with another service provider. Can I still use Billing Revolution?
A: Yes, Billing Revolution works with a number of third party gateway processors.
Q: Can I sell physical goods?
A: Merchants can use the Billing Revolution platform to sell both digital and physical goods. This is not a feature available when using operator billing.
Q: I would like to begin processing credit cards, but not familiar with the steps required. Can Billing Revolution provide me with assistance?
A: Billing Revolution account managers can provide guidance in every step of the process from securing a merchant account and gateway account to setting up your mobile checkout pages.
Q: I would like to access transaction data. Where is this available and how do I access?
A: Billing Revolution provides merchants with a variety of methods to capture transaction data. Whether through a web console or our complete set of web services, Billing Revolution provides merchants with the information they need to grow their business.
Q: How can I deliver a check out page to the millions of consumers and their mobile phones?
A: Billing Revolution offers merchants with a set of utilities that simplifies delivery of a mobile check out page to a consumer’s mobile phone. Let us do the heavy lifting!